The staff of the Indiana RTAP program consist of three professionals with a combined total of over 30 years of experience. Ms. Warner currently has seventeen years experience in the transit industry and is a Certified Community Transit Manager with CTAA and a certified Passenger Assistance Techniques Instructor.
Mrs. Lawson joined the RLS & Associates team with experience in customer service, driver operations, dispatching and is a certified Passenger Service and Safety (PASS) instructor with CTAA.
Ms. Bogard brings years of operational experience to the RLS team. Ms. Bogard serves as the rural transit circuit rider for the Ohio Department of Transportation. Her “hands-on” approach to educating and developing the new start systems has proven effective with a multitude of unique organizations because of her thorough familiarity with policies and procedures applicable to rural transit programs.
You may contact the RTAP staff by phone at 1-800-709-9981 or to e-mail the RTAP staff click on one of the names below: