The staff of the Indiana RTAP program consist of three professionals with a combined total of
over 30 years of experience. Ms. Warner currently has seventeen years experience in the transit
industry and is a Certified Community Transit Manager with CTAA and a certified Passenger
Assistance Techniques Instructor.

Mrs. Lawson joined the RLS & Associates team with experience in customer service, driver
operations, dispatching and is a certified Passenger Service and Safety (PASS) instructor with
CTAA.

Ms. Bogard brings years of operational experience to the RLS team.  Ms. Bogard serves as the
rural transit circuit rider for the Ohio Department of Transportation. Her “hands-on” approach to
educating and developing the new start systems has proven effective with a multitude of unique
organizations because of her thorough  familiarity with policies and procedures applicable to
rural transit programs.

You may contact the RTAP staff by phone at 1-800-709-9981 or to e-mail the RTAP staff click
on one of the names below:

RTAP Coordinator:
Vicky Warner

Assistant Coordinator: Megan Lawson

RTAP Trainer: Jane Bogard
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Indiana RTAP Program 2615 Eastwood Dr. Columbus, IN 47203
Toll Free: 800-709-9981 Toll Call: 812-314-2946
Fax: 812-314-2924
Staff